How To Use This Database

This special purpose database consists of a selected set of records that will assist older adults, families, caregivers, service providers and other interested persons to find information about programs and services for older adults in the regions of Brant, Haldimand Norfolk, Halton, Hamilton and Niagara.

From the Older Adult Programs and Services Database Home page: click on the link to the region in which you would like to search.

From the main search page for each region: in the left menu bar, click on “Search Other Regions” to select the region in which you would like to search.

Located down the left side of the search page for each region, there are several links:

Back to Older Adult Database Home: returns you to the Older Adult Programs and Services Database Home page.

About This Database: describes the purpose of the database and the partners involved in its development and maintenance.

Having Problems Finding Services?: provide web links and phone numbers for the main public databases of community services in each region, should you wish to search for services not found in this database.

Helpful Links: links to key health and community support service organizations agencies and resources serving older adults.

Contact Us: contact information for the Database Project Coordinator and project partners.

Suggest a New Record: if there is a program or service that you would like to recommend be added to the Older Adult Programs and Services Database, this link takes you to an online form to suggest a new record. The form also outlines the database record inclusion policy.

Search Other Regions: provides links to the Older Adult Programs and Services Database for each region.

• Click on any of the categories in the left menu bar to be taken to a list of all of the services or programs that belong to that category.
• Rolling over the list of categories in the left menu bar with your mouse will also show a list of sub-categories. Click on a sub-category to be taken to a list of all of the programs or services that belong to that sub-category.

• You can enter search terms (or key words) in the Find box.

• You can then choose to search for key words that show up anywhere in the organization’s record (Words Anywhere) or limit your search by searching for these words only in the Organization’s Name or only in Subjects (a specialized list of key words).

• You can also limit your search by geographic area if you wish, or specify that you want to search for organizations Located In or Serving the Community.

• More detailed information about how to search effectively is available through the Search Tips link located beside the Search button.

Every organization and program in the database is listed here by the alphabetical name of the Organization. Click on the first letter of the name of the Organization you are searching for to access an alphabetical list of organizations starting with that letter.

After you have submitted your search and are in the Search Results page, click on the Map Results link at the top of the results table (next to the Globe Icon). This will open a Google map with pin points for each organization in your search results table. Click on any one of the pins to see the organization name and a link to the information record for that organization.

To close the map, click on the Close button at the bottom of the map.

Printing the Search Results Table

• Submit your search
• From the Search Results page (with the table display of of your search results), click on the Print Version (New Window) link at the top of the table display.
• This will open up a new window with a print version of the search results table.
• A Script Prompt window will also open. Type in the title you would like to give to your search results (e.g. Homemaking Services in Hamilton) and click Okay.
• From the menu at the top of your Internet browser, click File and then click Print.

Printing a Record Details Page

• From the Search Results page (with the table display of your search results), click on the link for the organization you would like to learn more about.
• This will open the Record Details page for the organization.
• Directly below the Organization name there are several links and icons. Click on the Print Version (New Window) link.
• This will open up a new window with a print version of the Record Details page.
• A Script Prompt window will also open. Type in the title you would like to give to the record and click Okay.
• From the menu at the top of your Internet browser, click File and then click Print.

Having Trouble with the Script Prompt Window?

The security settings for some Internet browsers may prevent the Script Prompt window from opening. To allow the Script Prompt window to open so that you can add customized titles when you print, follow the steps below. From the menu at the top of your Internet Explorer browser:

• Click Tools
• Click Internet Options,
• Click on the Security tab,
• In the box “Select a zone to view or change security settings” click Trusted Sites
• Below this box, click on the Sites button to open the Trusted Sites window
• In the box “Add this website to the zone” enter the website address for the region you are searching in. E.g. for Hamilton type http://www.inform.hamilton.ca
• Uncheck the “require server verification” check box
• Click Close, to close the Trusted Sites window
• Click Okay to close the Internet Options window

Bookmark a Record

Bookmarks allow you to save time with quick links to your favorite websites.

To bookmark information for a particular organization, when you are in a Record Details page, click on the Add Bookmark link (next to the Star Icon) just below the organization tiltle.

Suggest a New Record or Suggest an Update to a Record

Suggest a New Record: if there is a program or service that you would like to recommend be added to the Older Adult Programs and Services Database, click on the “Suggest a New Record” link in the left navigation bar. This link takes you to an online form to suggest a new record. The form also outlines the database record inclusion policy.

Suggest an Update: if you would like to suggest a change to the information about a particular program or service, open up the Record Details page for the program or service and then click on the “Suggest an Update” link at the top of the page under the the record title and complete the online form.

Note that any submissions made are ‘suggested’ changes. Your suggestions will reviewed and processed by Community Information Centre that holds the record. You will be notified once your suggestions have been processed.