An elderly woman looking at a caregiver

Central Clinical Intake

The Regional Geriatric Program Central leads a Central Clinical Intake service for community based Specialized Geriatric Services (Geriatric Medicine and Geriatric Psychiatry), Behavioural Supports Ontario, and GeriMedRisk.

Central Clinical Intake accepts referrals for community-dwelling older adults wishing to receive service in the Hamilton, Niagara, Haldimand Norfolk,  Brant and Burlington regions.

If you are a patient:

If you are interested in accessing these programs, please contact your primary care provider for a referral or contact Central Clinical Intake for more information. Please note that Hamilton Health Sciences may collect additional health information from various sources to assess the referral and make decisions regarding your care.

If you are a provider:

Central Clinical Intake can receive referrals from providers by fax. It is your obligation to ensure that your patient consents to transmission of their health information by fax.

To access the referral form, you must click the disclaimer below

Disclaimer: By checking this box, I acknowledge that I have informed the patient of the Central Intake process (including collection of information for the purpose of routing the referral to the provider), and obtained consent from the patient.

BSO/SGS Central Clinical Intake Referral Form

One Referral Pathway

  • Promotes Patient centered care by streamlining the referral process
  • Eliminates duplicate referrals
  • Decreases the need for Patients to repeat their story to different service providers
  • Supports timely and equitable access to care

Intake Assessment

  • Central Clinical Intake will complete an Intake Assessment based on relevant information found in Electronic Health databases
  • Includes collaboration with referral sources, primary care and community partners as applicable
  • Assessment is modelled after the Comprehensive Geriatric Assessment framework
  • Will highlight risks to support Service Providers in prioritizing Patient care needs
  • Connects Patients and Caregivers to the most appropriate Specialized Geriatric Service and/or Behavioural Supports Ontario

 Coordination and Sharing of Information

  • Central Intake will build opportunities for collaboration amongst Service Providers
  • Primary Care will receive a copy of the Intake Assessment
  • If a Patient is using LHIN Home and Community Care services, this will be identified and information will be shared as applicable with the Care Coordinator

Information Session

View our information session and learn more about the Central Clinical Intake team, GeriMedRisk, and the BSO Community Team.

Community Information Session. Length: 43 mins

If you have any questions or difficulty accessing the referral form, please contact us:
Call: 905-521-2100 ext. 12221

If in crisis or needing help in an emergency, call your local mental health crisis team, visit your local emergency department or call 911.

As the lead for Central Clinical Intake, the Regional Geriatric Program Central wishes to gratefully acknowledge the support of the following partners:

Thanks to our Supporters: Hamilton Health Sciences, St Josephe’s Healthcare Hamilton, Hamilton Niagara Haldimand Brandt LHIN, Alzheimer Society, Hamilton Niagara Haldimand Brant Behavioural Supports Ontario, Niagara Health, and Community Addiction and Mental Health Services of Haldimand and Norfolk